Legal notice

LEGAL NOTICE & STORE INFORMATION

Last updated: June 11, 2026

This website is operated under the store name Velora.

Throughout the site, the terms “we”, “us”, and “our” refer to Veloraa. By accessing this website or purchasing from our store, you agree to the terms and policies published on this website, including our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

  1. Store Information

Store name: Veloraa
Contact email: velooraa@use.startmail.com
Website: Veloraa online store

For any questions regarding orders, shipping, returns, refunds, product information, or customer support, please contact us by email at:

velooraa@use.startmail.com

  1. Purpose of the Website

This website operates as an online store offering consumer products for personal use.

Product information, prices, descriptions, availability, offers, and shipping conditions may be updated or modified at any time, without affecting orders that have already been confirmed.

  1. Use of the Website

By using this website, you agree to use it only for lawful purposes.

You must not use this website in a way that may damage, interrupt, overload, or impair its normal operation, or for fraudulent, unlawful, or abusive purposes.

We reserve the right to restrict access, cancel orders, or take appropriate action if fraudulent, abusive, or unlawful activity is detected.

  1. Product Information

We aim to display product descriptions, images, prices, and availability as accurately as possible.

However, minor differences may occur due to screen settings, lighting, manufacturing variations, product updates, or other technical factors.

We do not guarantee that all product images will appear exactly the same on every device or screen.

  1. Prices and Payments

Prices are displayed in the currency shown at checkout.

We reserve the right to correct pricing errors, technical errors, or product availability errors before accepting or fulfilling an order.

Payments are processed through secure third-party payment providers available at checkout. We do not store full payment card details on our website.

  1. Orders

All orders are subject to acceptance, payment confirmation, and product availability.

We reserve the right to refuse, cancel, or limit any order if we detect suspected fraud, incorrect pricing, payment issues, product unavailability, technical errors, or misuse of our website.

If an order is cancelled after payment has been made, we will issue a refund to the original payment method where applicable.

  1. Shipping

Shipping times, processing times, delivery estimates, customs information, delayed orders, lost packages, and undelivered orders are explained in our Shipping Policy.

Estimated delivery times are not guaranteed unless expressly stated. Delivery may be affected by carrier delays, customs procedures, incorrect shipping information, public holidays, weather conditions, or other circumstances outside our control.

  1. Returns and Refunds

Returns, refunds, exchanges, defective products, damaged items, incorrect orders, and cancellation requests are handled according to our Return & Refund Policy.

Customers must contact us before sending any item back. Return instructions and the correct return address will be provided by email after the request has been reviewed.

  1. Intellectual Property

All content on this website, including text, product descriptions, images, logos, graphics, design elements, icons, and other materials, is owned by Veloraa or used with permission from the relevant rights holders.

You may not copy, reproduce, distribute, modify, sell, or use any website content for commercial purposes without prior written permission.

  1. Third-Party Services and Links

Our website may use third-party services, apps, platforms, payment providers, analytics tools, or links to external websites.

We are not responsible for the content, policies, availability, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

  1. Limitation of Liability

To the maximum extent permitted by applicable law, Veloraa is not responsible for indirect, incidental, special, or consequential damages arising from the use of this website, product misuse, delivery delays, third-party service issues, or circumstances outside our reasonable control.

Nothing in this notice limits any rights that cannot legally be limited under applicable consumer protection law.

  1. Consumer Rights

Customers may have rights under the consumer protection laws of their country, state, province, or region.

Nothing in this Legal Notice, Terms of Service, Shipping Policy, Privacy Policy, or Return & Refund Policy is intended to exclude, restrict, or limit mandatory rights that cannot legally be excluded.

  1. Contact

For any questions about this website, your order, shipping, returns, refunds, or our policies, please contact us at:

velooraa@use.startmail.com